1060 Ridgewood Ave, Holly Hill, FL 32117
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COVID-19 Guidelines

Our mission is to keep all of us healthy and safe so we can continue to enjoy Pictona. We need your cooperation by asking you to follow our guidelines and to remind others to do so. Through responsible action by each of us we can keep Pictona open and safe.

MASKS REQUIRED. Everyone must wear a mask in all public spaces at Pictona at all times except when they are on the courts playing. As soon as you step off the court you MUST put on a mask. You may remove the mask for eating, drinking, and in private spaces (restrooms, offices). This requirement applies to not only the covered courts, but all courts.
SOCIAL DISTANCE. It is evident that some people believe that wearing a mask is total protection and thus disregard the social distancing guideline of maintaining 6 feet from each other. The mask is ONE effective step in protecting each other, but is significantly more effective when maintaining a distance of 6 feet from others. Please continue to practice social distancing and wear a mask to reduce the risk of becoming infected.
OPEN PLAY. Remember that you are to insert and remove only your paddle into the paddle racks with only ONE person stepping into the marked zone. This is an effort to maintain social distance. It did not work too well this past week. We encourage you to follow this simple action this week. If unsuccessful, we will go to an all-court reservation system which will be more inconvenient.
FAILURE TO WEAR A MASK. What happens if someone does not wear a mask when off the courts?

  1. A member of the Board, our Management Team, and our Volunteer Ambassadors will provide a firm but polite reminder to put on a mask. We also encourage all members to help remind each other to dawn masks when leaving the courts.
  2. If individuals ignore this reminder or later once again fail to wear a mask, they will receive a second reminder and be told that if it happens again they will be asked to leave the premises for 7 days, and if they choose to return, which we hope they will, they will be asked to sign an agreement that they will wear a mask and practice social distancing.
  3. If at any point a person states that he or she refuses to wear a mask, then that person’s membership will be revoked and we will refund their money less the number of months that they have been a member.
  4. If a person becomes seriously confrontational about this policy and refuses to leave the premises, we will call the police.

WHY? We are trying to protect you and asking you to help protect our members, guests, and employees. Wearing a mask and keeping your distance is the responsible thing to do. The United States has the dubious honor of leading the world in coronavirus cases, now numbering 5 million, one-quarter of the world’s reported cases. It took 3 months for the U.S. to have 1 million cases; we recently added our 5th million in 17 days. As you know, Florida is one of the leading states in new cases. Sports at all levels are being cancelled because of the virus. Governments and school districts are struggling with how to continue educating our youth. Hospitals and health care workers are overwhelmed with treating the sick. But we are still playing pickleball at Pictona and with your cooperation we will continue to do so.

Bags and bottles: Thank you for keeping bags and bottles off the bleachers. Please take your bag and bottle to the court each time you play and hang the bags on the hooks provided. We are spacing these hooks along the fences to encourage social distancing. Please do not cluster bags on a section of the fence. Place your bag on the hooks outside the court on which you are playing. Then remove your bag after your game and keep it with you until you move to your next game. Don’t forget your bottle, keeping it with you at all times.

Paddle racks: The paddle racks are in place now. If you are unfamiliar with this system, place your paddle in the rack going from left to right in the first open space. Note the clip at the bottom. It indicates which foursome is next. When a court becomes available those players remove their paddles and take the court. The clip is moved to the right for the next available court. Most of you know this system.

We have gone to the paddle rack system to minimize physical contact with the whiteboard and each other. Please use the paddle rack system this way:

  • We have marked on the floor a ONE PERSON ZONE in front of the rack. Only one person at a time is to enter the zone to insert or remove his or her paddle. Do not touch anyone else’s paddle. If there is a need to rearrange the paddles, each person should move his or her paddle. Do not grab all 4 paddles and distribute them to your foursome. Wait until the One Person Zone is clear and insert or remove ONLY your paddle. Keep your social distance around the One Person Zone.

Regularly sanitize pickleballs: After consulting with Pictona’s Club Board, we have chosen not to require (at this time) each person on the court to have his or her own ball and only touch that ball. Instead, we encourage you to sanitize the ball after each game. We will add more sanitizer stations to do so.

All indoor activities: When playing table tennis or other games indoors, you are required to wear a mask. You only may remove your mask when eating and drinking in The Kitchen.

Friendly reminders: When players fail to follow these guidelines, we encourage you to remind the person of these guidelines. Yes, we know that none of us like to be told “wear a mask” or “keep your distance,” but we may need to be reminded so ask the person kindly to follow our guidelines. And if someone reminds you, accept the request with the positive intent behind it. We will also make periodic announcements to “mask up and step back.”

If a person continues to disregard our efforts to keep us all safe from the virus, we will take the following steps: 

  1. Employees and ambassadors will remind the person of our guidelines. However, recognize that we do not have the personnel to continually police the courts.
  2. After two reminders by fellow players or employees, if the person continues to disregard the guidelines the designated Manager on Duty will talk with the player to determine if the player will respect the guidelines. If the player indicates he or she will not, we will require the player to leave Pictona. If the player requests a refund from the annual membership, we will provide it on a prorated basis. 
  3. If the player becomes belligerent and will not leave the property when requested to do so, we will regrettably call the police to handle the matter.

Coronavirus Guidelines

As we continue to navigate life with Covid-19 Pictona has established the following policies under the guidance of local authorities and the CDC:

  1. All employees will be required to wear masks while inside the Clubhouse and their temperatures will be taken daily with a touchless thermometer
  2. Our check in process at the Welcome Desk will be touchless entry by scanning membership cards and taking member temperatures with a touchless thermometer
  3. Members who come to Pictona to play Pickleball will be encouraged to scan their member card and proceed directly outside to the courts
  4. Drinking fountains will be temporarily closed. The touchless water bottle filler fountain opposite court 4 will remain available for members.
  5. No more than 20 people at one time will be allowed in the Games Room. Those playing table tennis will be required to wear a mask.
  6. Members coming into the clubhouse to use the bathrooms or locker rooms will be required to wear a mask

The Kitchen will have seating for no more than 50% capacity. Members will be encouraged to take their food and drink to the loft or any of the shaded bleachers within Pictona. While members are waiting for their food, we will require that they wear a mask.


If you have tested positive for COVID-19, please notify Pictona management ASAP (386-310-7067). Do not come to Pictona.

We will ask you to share when you were last at Pictona and with whom you played or were in close contact with while onsite. This is important so contact tracing can begin to stop the spread.

We will ask you to give us permission to identify you so that people you may have come into contact with but that you do not remember or know their name can take appropriate action. While you may prefer to remain private about testing positive, you have a moral, ethical, and social responsibility to your fellow members to assist them in protecting themselves and the further distribution of this virus. Please give us permission to identify you.

Most of all if you test positive, we hope you are asymptomatic or if ill, that you recover quickly.

Lastly, we once again request that you mask up and step back. If we fail to do so, we will convert to an all-reservation system.


Here are the CDC Guidelines:

If you think or know you had COVID-19, and had symptoms

You can be with others after

  • A least 10 days since symptoms first appeared and
  • At least 24 hours with no fever without fever-reducing medication and
  • Symptoms have improved
  • Depending on your healthcare provider’s advice and availability of testing, you might get tested to see if you still have COVID-19. If you are tested, you can be around others when you have no fever, respiratory symptoms have improved, and you receive two negative test results in a row, at least 24 hours apart.

You tested positive for COVID-19 but had no symptomsIf you continue to have no symptoms, you can be with others after:

  • 10 days have passed since being tested

Depending on your healthcare provider’s advice and availability of testing, you might get tested to see if you still have COVID-19. If you will be tested, you can be around others after you receive two negative test results in a row, at least 24 hours apart.

For Anyone Who Has Been Around a Person with COVID-19

It is important to remember that anyone who has close contact with someone with COVID-19 should stay home for 14 days after exposure based on the time it takes to develop illness.

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