Member Services Manager: Hali Panzak
With 25+ years in sales, marketing, and customer service across hospitality, natural foods, fitness, and home improvement, Hali boasts a diverse background. As a third-generation vegetarian, she raised two fourth-generation daughters with the same dietary philosophy. Hali holds Bachelor's degree in Business from the University of Central Florida, where she also minored in computer science. She previously owned "Come On Get Happy," a dance fitness studio, where she instructed ZUMBA for five years.
An emergency hip replacement after a 2018 bicycle accident led Hali and husband Bob (Pictona's Tournament Operations Manager) to discover pickleball. Amid the pandemic, they organized free tournaments and leagues for local friends. Once Pictona opened, it didn't take long for the pair to realize this was the perfect location to continue their passion to play and promote pickleball. Through the sport, they've forged connections with hundreds of individuals and agree that it has profoundly and positively transformed their lives.
Hali manages our POP! (Pictona Organized Pickleball) program, orchestrating volunteers, tournaments, and other various tasks. Her vibrant energy and friendly smile create an inclusive atmosphere, as she impressively recalls names and players' interests. Hali's favorite part of her job is helping pickleball players "find their people," just as she has here at Pictona.